Publication detail
Metoda CRM a její význam na konkurenceschopnost podniku
Authors:
Keřt Radim
Year: 2007
Type of publication: článek ve sborníku
Name of source: Academic International conference: Increasing Competitiveness of Regional, National and International Markets Development - New Challeges
Publisher name: Vysoká škola báňská-Technická univerzita Ostrava
Place: Ostrava
Page from-to: 1-8